Question 1

Where is your office located?

Accepted Answer

We are located at 4121 Fairview Ave Ste L1, Downers Grove, IL 60515. Our clinic features free onsite parking directly adjacent to the building.

Question 2

What are the office hours for Fairview Ogden Medical Group?

Accepted Answer

Our Downers Grove clinic hours are: Monday through Friday (10:00 AM - 3:00 PM), Saturday (10:00 AM - 2:00 PM), and Sunday (Closed).

Question 3

How do I schedule an appointment with one of the doctors?

Accepted Answer

You can schedule an appointment by calling our office directly at (630) 968-4790 or by using our convenient online booking portal via the 'Book Appointment' link, which integrates directly with Advocate Aurora Health open scheduling.

Question 4

Do you accept new patients?

Accepted Answer

Yes, Dr Z Syed (Dr. Zainulabuddin Syed), Dr Ab Syed (Dr. Abdul-Bari Syed), and Dr. Ravikiran Tamragouri are currently accepting new patients. You can book an appointment easily by calling our Downers Grove clinic or scheduling online.

Question 5

Is parking available at the clinic, and is it accessible?

Accepted Answer

Yes, our clinic features a dedicated, free private parking lot directly adjacent to the clinic entrance. The building is fully ground-level, wheelchair accessible, and offers designated accessible parking spaces.

Question 6

What languages does your staff speak?

Accepted Answer

To serve our diverse Downers Grove and Chicago-area community, our team speaks multiple languages. In addition to English, our physicians and clinical staff are fluent in Urdu, Hindi, and Arabic.

Question 7

What is your fax number?

Accepted Answer

Our medical office fax number is (630) 968-8755. Pharmacies, specialists, and medical facilities can send records directly here.

Question 8

How do I request a prescription refill?

Accepted Answer

The fastest way to refill a prescription is to contact your pharmacy directly, and they will submit an electronic request to our team. You may also request refills by calling our clinic. Please allow 24 to 48 business hours for processing.

Question 9

What conditions do you treat in Internal Medicine?

Accepted Answer

As board-certified internists, we treat a comprehensive spectrum of adult conditions, including acute infections, colds, diabetes, hypertension, high cholesterol, respiratory issues, and complex, multi-system chronic diseases.

Question 10

What is an Internal Medicine physician (Internist)?

Accepted Answer

An Internist is a doctor who specializes in adult medicine. Unlike family practitioners, internists undergo intensive residency training focused specifically on the prevention, diagnosis, and management of complex medical conditions and chronic illnesses in adults and geriatric patients.

Question 11

What ultrasounds are available onsite?

Accepted Answer

We offer advanced, diagnostic imaging onsite for patient convenience through our Precision Imaging partner. This includes abdominal scans (liver, gall bladder, kidney, pancreas), Echocardiograms (ultrasound of the heart), Carotid Artery Dopplers, thyroid scans, pelvic ultrasounds, and Aortic Aneurysm screenings.

Question 12

What hospitals are your doctors affiliated with?

Accepted Answer

Our physicians are affiliated with leading local hospitals, including Advocate Good Samaritan Hospital in Downers Grove, UChicago Medicine AdventHealth Hinsdale, Elmhurst Memorial Hospital, and AMITA Health Adventist Medical Center GlenOaks, facilitating seamless transition if inpatient care is ever needed.

Question 13

Do you offer telehealth or virtual visits?

Accepted Answer

Yes, we offer secure, convenient telehealth visits via the Advocate LiveWell app for follow-up consultations, chronic condition check-ins, medication management, acute care, and reviewing lab or imaging results.

Question 14

How and when will I receive my lab or ultrasound results?

Accepted Answer

Most lab test results and ultrasound reports are returned within 3 to 5 business days. Your physician will review them and message you through the LiveWell patient portal, call you for urgent findings, or review them during your follow-up appointment.

Question 15

What ages do you treat?

Accepted Answer

Fairview Ogden Medical Group specializes in Internal Medicine, focusing exclusively on the healthcare needs of adults, including young adults, middle-aged adults, and older geriatric patients.

Question 16

What insurances are accepted?

Accepted Answer

We accept a wide range of insurance plans, including Aetna, Anthem Blue Cross Blue Shield, Blue Cross Blue Shield of Illinois, Blue Shield of Illinois, Caterpillar, Cigna, Consolidated Health Plans, Highmark Blue Shield, Humana, Independence Blue Cross, Medicare, Memorial Hermann, MultiPlan, POMCO, UnitedHealthOne, and UnitedHealthcare. Please call our billing department if your plan is not listed.

Question 17

What should I bring to my first appointment?

Accepted Answer

For your first visit, please arrive 15 minutes early and bring your physical insurance card, a valid government-issued photo ID, a complete list of your current medications (including dosages), and copies of any relevant medical records or recent lab results.

Question 18

Do I need a doctor's referral to schedule an onsite ultrasound?

Accepted Answer

Referral and pre-authorization requirements depend on your specific insurance policy. While we provide direct referrals for our internal medicine patients, we also accept external referrals from other physicians. We recommend contacting your insurance carrier to verify coverage parameters beforehand.

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